Tell someone that what they do really matters.
Every care experience is different. Whether your time with us was brief, complex or ongoing, your words — if you choose to share them — are deeply valued.
A simple message of thanks can mean a great deal to the people who supported you and helps recognise the care that matters most to patients and families.
Our Grateful Patient Program exists to create space to pause, reflect, and say thank you to the people who cared for you when it mattered most.
Every patient experience is personal. In moments of uncertainty, discomfort or relief, many people remember the nurse who stayed close, the doctor who explained things clearly or the team who offered reassurance at exactly the right time. If someone’s care stayed with you, a few words of thanks can mean more than you might imagine.
For some, sharing a message is a way to acknowledge a moment that mattered to them. For others, gratitude becomes something they choose to carry forward, by giving back to help ensure the same care is there for future patients and families.
To discuss how you can support, please contact Kate Ryan, Philanthropy Manager on 0419 823 737 or email kate.ryan@mater.org.au
Messages of thanks:
“Dr Clarkson, thank you for helping me through the worse time in my life. You made things okay and your support meant the world.”
“Thank you so much for all your wonderful care during treatment this year. You made me feel so safe and supported.”
“Very grateful for Claire’s caring attitude, and professionalism. Nothing was too much effort. Many thanks, much appreciated.”
"I can't thank everyone enough for the care I received after my heart attack. It is hard to fully express my sincere gratitude to everyone involved in my treatment, but I hope they can know how touched I was by their presence in my life when it was needed. "
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